Patient-First Technical Support
WordPress Support for Dental Practices
Ensure your practice remains visible, secure, and always ready to book new patient consultations.
Reliable Support for Dental Practices
Optimised for the platforms patients use
Most dental practices have enough to manage with CQC compliance and patient care without worrying about where their website is hosted. We don’t require you to move your site or change your setup; we simply apply our technical hygiene to your current foundation. This ensures your site is fast, mobile-responsive for patients on the go, and perfectly maintained exactly where it sits today.
On Demand
WordPress maintenance and support, on-demand. Get help when you need it, without the need of a subscription.
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Code fixes
Speed optimisation
Layout changes
Malware removal
WordPress Configurations
General support
WordPress migrations
Security audits
WP Maintenance
Our care plan handles updates, backups, security, WordPress support all without leaving your current web host.
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Stay with your host
Core updates
Theme updates
Plugin updates
WordPress support
Daily external backups
Performance Optimisation
Security Monitoring
WP Maintenance Pro
This plan simplifies everything. You get hosting, email, and all your website maintenance handled in one package.
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1 websites hosted
Cloud hosting
10GB SSD disk space
Unlimited 10GB mailboxes
WordPress maintenance
WordPress support
Performance optimisation
Daily external backups
Versatile Technical Management
We work within your surgery’s existing setup
Dental practices often use specialist hosting or patient portal systems that are already embedded in their operations. These setups can’t easily be changed without disruption.
We work with your current environment rather than replacing it, supporting WordPress sites across all major hosting and cloud platforms so maintenance and fixes can be carried out without migration or downtime.
Clinical-Grade Reliability
Protecting your surgery’s local reputation
In the dental industry, your website is often the first point of clinical assessment. A Not Secure warning or a broken booking button doesn’t just lose you a patient; it damages the trust you’ve spent years building in your local community. We apply a standard of preventative maintenance to your site, treating technical health with the same seriousness you treat patient care.
WordPress Updates
We keep your WordPress core, themes, and all plugins updated with the latest patches and improvements.
Off-site Backups
We perform daily off-site backups of your entire website and database, which are then securely stored on the Amazon AWS platform.
Security Monitoring
We constantly monitor your website’s security, respond quickly to threats, and remove malware immidietly.
WordPress Support
Expert help for any WordPress-related issues, from troubleshooting to guidance and all dealt with within the same working day.
Speed Optimisation
We optimise your website to ensure it consistently performs at its fastest, delivering the best user experience.
Code Fixes
From the white screen of death to rogue updates to database issues and broken functions, we fix all problems.
Web Hosting
Optional optimised WordPress hosting powered by LiteSpeed, with LiteSpeed Cache.
Uptime Monitoring
We monitor your website around the clock, and if it goes down, we take immediate action.
WoCommerce Support
WooCommerce support and optimisation are included as part of the service.
Maintenance Add-Ons
Get more when you need more
While our plans cover your site’s health and security, our add-on services are available for when you need active development or content management.
Code Tweaks
Custom functions, code adjustments, and layout changes billed hourly.
Content Updates
New content, content updates, and page additions, all billed hourly.
Complex Configurations
Complex configurations, form building, and plugin setups, all billed hourly.
Why Website Helper
One point of accountability for your practice
Dental surgeries are often left stranded when a booking system glitches, only to have the web host and the developer blame each other. We solve this by owning the entire technical process. Whether the issue is deep in the server settings or buried in a plugin’s code, we take the lead and resolve it immediately. You don’t need to understand the why – you just need to know that your practice is back online and ready for patients.
No waiting
Reported problems are dealt with the same working day with near instant response times.
No surprises
What we quote is exactly what you pay. No surprises, no upsells, no last minute charges.
No lock-in
Monthly rolling plans – no contracts, stay because we’re good, not because you’re tied in.
Years of experience
From dial-up days to cloud infrastructure – we’ve seen and solved it all.
Total Practice Peace of Mind
Specialist technical care for your dental surgery
A high-performing website is essential for any modern dental surgery, but the technical upkeep shouldn’t be a distraction for your practice manager. Website Helper provides a managed service designed to keep your digital surgery running as smoothly as your physical one. By delegating your WordPress maintenance to us, you ensure that your site remains a reliable, 24/7 tool for patient communication and booking, without diverting your team away from clinical care.
In an era of high patient expectations, your website is often the first consultation a new patient has with you. A broken contact form or a slow-loading gallery of smile makeovers is more than just a glitch -it’s a missed opportunity to fill a chair. We provide the proactive updates and security hardening needed to prevent these disruptions, ensuring that your patients always have a friction-free experience when they need to find information or request an appointment.
True technical maintenance isn’t just about fixing what’s broken; it’s about ensuring your practice is always ready to grow. We optimise your site for speed and mobile responsiveness, making it easy for patients to find you and book a visit whether they are at home or on the move. This reliability builds patient confidence before they even step through your door, reinforcing your reputation for quality and professional excellence.
Frequently Asked Questions
We do not cover anything that is outside the scope of ‘regular maintenance’. This includes web design, content creation, content updates and complex development projects.
Yes, our Pro maintenance plan includes hosting but you also have the option to stay with your current web host. If your website requires more power, we also have cloud VPS options.
All websites are hosted on a high-performance, autoscaling cloud platform. Instantly boost your site’s resources as needed. We also offer cPanel + Litespeed and fully managed VPS options.
Absolutely! Our maintenance plan includes WooCommerce support.
All reported WordPress problems are dealt with on the same day. Major incidents are dealt with immediately.
Our team keeps an eye on new update releases daily, but we restrict updates to once a week, except for major security updates that require immediate attention. Non-essential updates are implemented daily. You can trust that all significant updates undergo thorough testing before being deployed to your website.
We offer support during business hours (9:00 AM to 5:00 PM) and extended coverage through our out-of-hours subscription for £30 per month.
No, our maintenance plan does not include content updates, code tweaks, or custom development, these services are billed separately as and when you need them.