UK WordPress & Website Support
WordPress maintenance, hosting, and website support – all under one roof
Our services
Everything your website needs
From day-to-day maintenance to emergency repairs, we cover the full lifecycle of your WordPress website.
WordPress Maintenance
Updates, backups, security, fixes and support. From £30/month.
WordPress Maintenance + Hosting
You get hosting, email, and all your website maintenance handled in one package.
Fix My Website
Pay-as-you-go repairs for any WordPress problem. From £30/hour.
Malware Removal
Hacked site? We remove malware and restore security within 24 hours.
Email & Domains
Keep personal and business communications separate with professional email hosting.
WooCommerce Support
Maintenance, hosting, and repairs for WooCommerce stores.
Why Website Helper
We fix what others won’t touch
Too many businesses waste time stuck between a host that says “not our problem” and a developer who blames the server. Website Helper is here to fill that gap – one team, fully accountable, with the skills to operate at every layer of your website.
No waiting
Reported problems are dealt with the same working day with near instant response times.
No surprises
What we quote is exactly what you pay. No surprises, no upsells, no last minute charges.
No lock-in
Monthly rolling plans – no contracts, stay because we’re good, not because you’re tied in.
Years of experience
From dial-up days to cloud infrastructure – we’ve seen and solved it all.
Who we work with
Support tailored to your sector
We offer specialist WordPress maintenance packages for businesses with specific compliance, uptime, or security requirements.
Architects
Small Businesses
Agencies (B2B)
UK Based
We step in where support stops
Based in the UK, we work with businesses of all sizes who need reliable, expert technical support without the overhead of an in-house team. From urgent WordPress failures to ongoing maintenance, we keep sites stable, fast, and working when it matters most.
I founded Website Helper out of frustration. Too many businesses get stuck in a critical WordPress problem, only to be told by their host ‘that’s not our problem.’ We are the technical maintenance agency that steps in where everyone else stops.
Berto
Founder, Website Helper
Trustpilot reviews
Trusted by UK businesses
Real reviews from clients – see what people say on Trustpilot.
Website Helper’s support is absolutely second to none and I could not fault the service nor the price! The provided solution is flawless: I am delighted!
D Starr · ★Trustpilot
Correspondence is always excellent; very quick, easy to understand and any requests are carried quickly and efficiently.
g.org.e truffles · ★Trustpilot
They really seem to go above and beyond for their clients and the expert knowledge and advice has been invaluable.
F Pereira · ★Trustpilot
Trusted Infrastructure
Hosting partnerships you can rely on
We work with and support websites across the world’s leading cloud and managed WordPress hosting platforms – so wherever your site lives, you’re in good hands.
Technical Support You Can Trust
We become part of your team
Website Helper provides technical support for businesses that run on WordPress. We handle the maintenance, security, hosting, and fixes that keep your site fast and online – so you don’t have to.
Whether you need a fully managed care plan, a one-off repair, or a reliable home for your website, we step in where your host and developer stop. No finger-pointing, no hidden costs – just direct help from a team that knows the platform inside out.
Frequently asked questions
Yes. If you do not need ongoing support or maintenance, we also offer one-off fixes. These are billed at an hourly rate.
Our standard hourly rate is £30.
Yes. We offer maintenance and support plans with hosting included, as well as options without hosting. If you are happy with your current provider, there is no need to move.
No. There are no long-term contracts. You are free to leave at any time. We prefer you stay because you want to, not because you have to.
Yes. While most of our clients use WordPress, we also support other platforms including Wix, Shopify, Squarespace, and Drupal.
We assess the issue first and provide a clear outline of the cost, timeframe, and when work can begin. For subscribers, most issues and fixes are handled the same day.
You can raise a support ticket through your client portal. We aim to respond within one hour, and typically reply within 10 minutes.
We offer support during business hours (9:00 AM to 5:00 PM) and extended coverage through our out-of-hours subscription for £30 per month.