Flexible Technical Support for Business Websites
Business Website Support
Complete website, domain and technical support for growing businesses.
Business Website Support Pricing
Hourly support and ongoing website care
Business website support is designed for companies that need help managing their website and connected systems, including domains, DNS, email and hosting. You can use us on an hourly basis for ad-hoc work or arrange ongoing support where more regular assistance is required.
On Demand
Complete business support, on-demand. Get help when you need it, without the need of a subscription.
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WordPress support
Domain support
DNS support
Email support
Website support
Website updates
Technical advice
Security audits
Business Pro
Our business care plan handles updates, backups, security, WordPress support all without leaving your current web host.
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Hosting support (with your host)
Domain management
DNS management
Email management
WordPress management
Website management
Content updates (1 hour)
Security management
Business Pro+
This plan simplifies everything. You get hosting, email, and all your website support handled in one package.
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1 websites hosted
Cloud hosting
10GB SSD disk space
Unlimited 10GB mailboxes
WordPress management
Webiste management
Content updates (1.5 hours)
Security management
Trusted Infrastructure
We know your hosting platform
We work across the world’s leading cloud and managed WordPress hosting providers, so we can support and manage your website wherever it is currently hosted without needing to migrate or change your setup.
Fully Managed Support
Everything your business website needs
Our business website support service covers the ongoing management of your website and related systems. Rather than simply observing performance, we stay actively involved in maintaining, securing and resolving issues. Here’s what’s included in our support plans:
WordPress Updates
We keep your WordPress core, themes, and all plugins updated with the latest patches and improvements.
Off-site Backups
We perform daily off-site backups of your entire website and database, which are then securely stored on the Amazon AWS platform.
Security Monitoring
We constantly monitor your website’s security, respond quickly to threats, and remove malware immidietly.
WordPress Support
Expert help for any WordPress-related issues, from troubleshooting to guidance and all dealt with within the same working day.
Speed Optimisation
We optimise your website to ensure it consistently performs at its fastest, delivering the best user experience.
Code Fixes
From the white screen of death to rogue updates to database issues and broken functions, we fix all problems.
Web Hosting
Optional optimised WordPress hosting powered by LiteSpeed, with LiteSpeed Cache.
Uptime Monitoring
We monitor your website around the clock, and if it goes down, we take immediate action.
DNS & Domain Management
We manage your domain registrations, renewals and DNS records.
Business Maintenance Add-Ons
Get more when you need more
While our plans cover your site’s health and security, our add-on services are available for when you need active development or content management.
Mailbox Storage
Additional 10GB storage blocks are available for £30 per year per mailbox
More Web Space
Add 10GB storage blocks for £30 per year, with a maximum of 100GB per website.
Complex Configurations
Complex configurations, form building, and plugin setups, all billed hourly.
Why Website Helper
A complete website management service
Businesses often get stuck between hosting providers, developers and support teams when something goes wrong. We remove that gap by managing the technical side of your website and connected services, o everything is managed in one place without back-and-forth between providers.
No waiting
Reported problems are dealt with the same working day with near instant response times.
No surprises
What we quote is exactly what you pay. No surprises, no upsells, no last minute charges.
No lock-in
Monthly rolling plans – no contracts, stay because we’re good, not because you’re tied in.
Years of experience
From dial-up days to cloud infrastructure – we’ve seen and solved it all.
Support You Can Trust
Business Website Management & Support
Managing a business website involves far more than keeping pages online. Domains, email, DNS and hosting all need to work together for everything to function correctly.
We provide business website support covering your website and connected systems so everything is managed in one place. Whether it’s ongoing changes, technical fixes or managing essential services like renewals and configuration, we take care of the technical detail so you don’t have to.
Every business setup is different, which is why our support is flexible. Instead of rigid packages, we adapt our service to what your website actually needs.
We make it simple to manage your entire online setup. From technical updates to system changes and ongoing support, everything is handled with clarity and consistency.
Get Support When You Need It
When something needs attention, we respond quickly. Whether it’s a website issue, domain change, DNS update or email setup, we handle the technical side so your business stays online and operational.
Ongoing Website & System Management
We don’t just focus on the website itself. We also manage the systems around it, including domains, DNS records, email accounts and hosting configuration, ensuring everything stays properly connected.
Technical Changes Without the Hassle
From configuration changes to troubleshooting and updates, we handle the technical adjustments required to keep your setup running correctly.
Reliable Support for Your Entire Setup
If something breaks or needs attention, we diagnose and resolve it quickly to minimise disruption.
Managed Hosting & Infrastructure Support
If required, we can also manage your hosting environment, ensuring your website is stable, properly configured and running on suitable infrastructure.
Frequently asked questions
Maintenance focuses on your WordPress website only, covering updates, backups, security and performance. Business support is broader and includes your wider setup such as domains, DNS, email and hosting configuration alongside website help.
No. Business support is available on its own. You can use it for ongoing help across your website and technical setup without being on a maintenance plan.
Yes. We can handle domain registrations, renewals, DNS updates and configuration changes as part of your business support service.
Yes. We can set up, configure and troubleshoot business email accounts and mailboxes, including resolving delivery and authentication issues.
It’s ideal for businesses that rely on their website and connected systems but prefer to have a single point of support for technical tasks, changes and ongoing management.