Revenue-Driven Technical Support
WooCommerce Maintenance Service
High-performance support services built for demanding online stores.
WooCommerce Maintenance Plans & Pricing
Supporting successful WooCommerce businesses across the UK
While anyone can click an update button, very few can handle the fallout when a critical plugin crashes your checkout. We provide a complete technical safety net for high-growth stores, managing everything from malware removal and security hardening to troubleshooting complex server errors.
On Demand
WooCommerce maintenance and support, on-demand. Get help when you need it, without the need of a subscription.
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Code fixes
Speed optimisation
Layout changes
Malware removal
WooCommerce configurations
General support
WordPress migrations
Security audits
Woo Maintenance
Our care plan handles updates, backups, security, WooCommerce support all without leaving your current web host.
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Stay with your host
Core updates
Theme updates
Plugin updates
WooCommerce support
Daily external backups
Performance Optimisation
Security Monitoring
Woo Maintenance Pro
This plan simplifies everything. You get hosting, email, and all your website maintenance handled in one package.
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1 websites hosted
Cloud hosting
10GB SSD disk space
Unlimited 10GB mailboxes
WooCommerce maintenance
WooCommerce support
Performance optimisation
Daily external backups
Trusted Infrastructure
We know your hosting platform
We work with and support websites across the world’s leading cloud and managed WordPress hosting platforms. Whatever your technical setup, we have the experience to manage and support your site exactly where it lives today.
Fully Managed
Everything your website needs
We don’t just watch your site; we maintain its ability to trade. Our service is built to handle the unique stresses of e-commerce – ensuring that as your traffic grows, your checkout doesn’t slow down. We manage the complexity so you can focus on fulfilment.
WooCommerce Updates
We keep your WordPress core, theme, WooCommerce and all plugins updated with the latest patches and improvements.
Off-site Backups
We perform daily off-site backups of your entire website and database, which are then securely stored on the Amazon AWS platform.
Security Monitoring
We constantly monitor your website’s security, respond quickly to threats, and remove malware immidietly.
WordPress Support
Expert help for any WordPress-related issues, from troubleshooting to guidance and all dealt with within the same working day.
Speed Optimisation
We optimise your website to ensure it consistently performs at its fastest, delivering the best user experience.
Code Fixes
From the white screen of death to rogue updates to database issues and broken functions, we fix all problems.
Web Hosting
Optional optimised WordPress hosting powered by LiteSpeed, with LiteSpeed Cache.
Uptime Monitoring
We monitor your website around the clock, and if it goes down, we take immediate action.
WoCommerce Support
WooCommerce support and optimisation are included as part of the service.
Maintenance Add-Ons
Get more when you need more
While our plans cover your store’s health and security, our add-on services are available for when you need active development or content management.
Code Tweaks
Custom functions, code adjustments, and layout changes billed hourly.
Product Updates
New products, content updates, and page additions, all billed hourly.
Complex Configurations
Complex configurations, form building, and plugin setups, all billed hourly.
Why Website Helper
The end of the e-commerce blame game
When a payment gateway fails or the checkout hangs, you need a fix, not a ticket number. We bridge the gap between your server and your software by taking total responsibility for the fix. With deep expertise in both server-side performance and WooCommerce logic, we bypass the usual excuses and get straight to the solution. We treat your store’s uptime as our own, ensuring your revenue never stalls due to technical friction.
No waiting
Reported problems are dealt with the same working day with near instant response times.
No surprises
What we quote is exactly what you pay. No surprises, no upsells, no last minute charges.
No lock-in
Monthly rolling plans – no contracts, stay because we’re good, not because you’re tied in.
Years of experience
From dial-up days to cloud infrastructure – we’ve seen and solved it all.
WooCommerce Management
Specialist support for high-volume stores
When the complexity of managing a dynamic store – from inventory syncs to payment gateways – starts to hinder your growth, you need a dedicated technical partner. Website Helper provides expert management for WooCommerce sites, ensuring your customer journey remains frictionless from landing page to checkout. We handle the technical heavy lifting, freeing your team to focus on marketing, product development, and scaling your brand.
In e-commerce, your technical health is your financial health. A split-second delay in page loading or a minor conflict in your checkout logic directly impacts your bottom line. We provide the proactive oversight needed to prevent transaction failures and data vulnerabilities before they cost you a sale. By maintaining a perfectly optimised environment, we protect both your immediate revenue and your long-term customer trust.
Beyond basic stability, our service acts as a foundation for Conversion Rate Optimisation. A fast, secure, and reliable site is the most effective way to increase average order value and customer lifetime value. We ensure your store is constantly tuned for speed and mobile performance, providing the high-velocity experience that modern shoppers expect. With Website Helper, you gain a specialist technical team dedicated to keeping your sales engine running at peak efficiency.
Frequently Asked Questions
We do not cover anything that is outside the scope of ‘regular maintenance’. This includes web design, content creation, content updates and complex development projects.
Yes, our Pro maintenance plan includes hosting but you also have the option to stay with your current web host. If your website requires more power, we also have cloud VPS options.
All websites are hosted on a high-performance, autoscaling cloud platform. Instantly boost your site’s resources as needed. We also offer cPanel + Litespeed and fully managed VPS options.
Absolutely! Our maintenance plan includes WooCommerce support.
All reported WordPress problems are dealt with on the same day. Major incidents are dealt with immediately.
Our team keeps an eye on new update releases daily, but we restrict updates to once a week, except for major security updates that require immediate attention. Non-essential updates are implemented daily. You can trust that all significant updates undergo thorough testing before being deployed to your website.
We offer support during business hours (9:00 AM to 5:00 PM) and extended coverage through our out-of-hours subscription for £30 per month.
No, our maintenance plan does not include content updates, code tweaks, or custom development, these services are billed separately as and when you need them.