Revenue-Driven Technical Support

WooCommerce Maintenance Service

High-performance support services built for demanding online stores.

Not looking for a plan? Just need a quick fix? Fix My Website

WooCommerce Maintenance Plans & Pricing

Supporting successful WooCommerce businesses across the UK

While anyone can click an update button, very few can handle the fallout when a critical plugin crashes your checkout. We provide a complete technical safety net for high-growth stores, managing everything from malware removal and security hardening to troubleshooting complex server errors.

On Demand

No Subscription £30.00 / hour

WooCommerce maintenance and support, on-demand. Get help when you need it, without the need of a subscription.

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Code fixes

Speed optimisation

Layout changes

Malware removal

WooCommerce configurations

General support

WordPress migrations

Security audits

Woo Maintenance

Care Plan £30.00 / month

Our care plan handles updates, backups, security, WooCommerce support all without leaving your current web host.

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Stay with your host

Core updates

Theme updates

Plugin updates

WooCommerce support

Daily external backups

Performance Optimisation

Security Monitoring

Woo Maintenance Pro

Includes Hosting £37.00 / month

This plan simplifies everything. You get hosting, email, and all your website maintenance handled in one package.

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1 websites hosted

Cloud hosting

10GB SSD disk space

Unlimited 10GB mailboxes

WooCommerce maintenance

WooCommerce support

Performance optimisation

Daily external backups


Trusted Infrastructure

We know your hosting platform

We work with and support websites across the world’s leading cloud and managed WordPress hosting platforms. Whatever your technical setup, we have the experience to manage and support your site exactly where it lives today.

Amazon AWS
Google Cloud Platform
20i
Kinsta
Cloudflare
Vultr
Pressable
WPEngine

Fully Managed

Everything your website needs

We don’t just watch your site; we maintain its ability to trade. Our service is built to handle the unique stresses of e-commerce – ensuring that as your traffic grows, your checkout doesn’t slow down. We manage the complexity so you can focus on fulfilment.

Core

WooCommerce Updates

We keep your WordPress core, theme, WooCommerce and all plugins updated with the latest patches and improvements.

Critical

Off-site Backups

We perform daily off-site backups of your entire website and database, which are then securely stored on the Amazon AWS platform.

Critical

security-verified Security Monitoring

We constantly monitor your website’s security, respond quickly to threats, and remove malware immidietly.

Support

WordPress Support

Expert help for any WordPress-related issues, from troubleshooting to guidance and all dealt with within the same working day.

Performance

Speed Optimisation

We optimise your website to ensure it consistently performs at its fastest, delivering the best user experience.

Development

Code Fixes

From the white screen of death to rogue updates to database issues and broken functions, we fix all problems.

Infrastructure

Web Hosting

Optional optimised WordPress hosting powered by LiteSpeed, with LiteSpeed Cache.

Critical

Uptime Monitoring

We monitor your website around the clock, and if it goes down, we take immediate action.

Support

cart-shopping WoCommerce Support

WooCommerce support and optimisation are included as part of the service.


Maintenance Add-Ons

Get more when you need more

While our plans cover your store’s health and security, our add-on services are available for when you need active development or content management.

Development

Code Tweaks

Custom functions, code adjustments, and layout changes billed hourly.

Webmaster

Product Updates

New products, content updates, and page additions, all billed hourly.

Config

Complex Configurations

Complex configurations, form building, and plugin setups, all billed hourly.


Why Website Helper

The end of the e-commerce blame game

When a payment gateway fails or the checkout hangs, you need a fix, not a ticket number. We bridge the gap between your server and your software by taking total responsibility for the fix. With deep expertise in both server-side performance and WooCommerce logic, we bypass the usual excuses and get straight to the solution. We treat your store’s uptime as our own, ensuring your revenue never stalls due to technical friction.

Same day Response

No waiting

Reported problems are dealt with the same working day with near instant response times.

£0 Hidden Costs

No surprises

What we quote is exactly what you pay. No surprises, no upsells, no last minute charges.

Cancel anytime

No lock-in

Monthly rolling plans – no contracts, stay because we’re good, not because you’re tied in.

20+

Years of experience

From dial-up days to cloud infrastructure – we’ve seen and solved it all.


WooCommerce Management

Specialist support for high-volume stores

When the complexity of managing a dynamic store – from inventory syncs to payment gateways – starts to hinder your growth, you need a dedicated technical partner. Website Helper provides expert management for WooCommerce sites, ensuring your customer journey remains frictionless from landing page to checkout. We handle the technical heavy lifting, freeing your team to focus on marketing, product development, and scaling your brand.

In e-commerce, your technical health is your financial health. A split-second delay in page loading or a minor conflict in your checkout logic directly impacts your bottom line. We provide the proactive oversight needed to prevent transaction failures and data vulnerabilities before they cost you a sale. By maintaining a perfectly optimised environment, we protect both your immediate revenue and your long-term customer trust.

Beyond basic stability, our service acts as a foundation for Conversion Rate Optimisation. A fast, secure, and reliable site is the most effective way to increase average order value and customer lifetime value. We ensure your store is constantly tuned for speed and mobile performance, providing the high-velocity experience that modern shoppers expect. With Website Helper, you gain a specialist technical team dedicated to keeping your sales engine running at peak efficiency.

Frequently Asked Questions

What’s not included in the WordPress maintenance service?

We do not cover anything that is outside the scope of ‘regular maintenance’. This includes web design, content creation, content updates and complex development projects.

Is WordPress hosting included in the maintenance plan?

Yes, our Pro maintenance plan includes hosting but you also have the option to stay with your current web host. If your website requires more power, we also have cloud VPS options.

What resources does hosting include?

All websites are hosted on a high-performance, autoscaling cloud platform. Instantly boost your site’s resources as needed. We also offer cPanel + Litespeed and fully managed VPS options.

Do you support WooCommerce websites?

Absolutely! Our maintenance plan includes WooCommerce support.

If there is a problem how long will it take to get fixed?

All reported WordPress problems are dealt with on the same day. Major incidents are dealt with immediately.

How often will my WordPress website be updated?

Our team keeps an eye on new update releases daily, but we restrict updates to once a week, except for major security updates that require immediate attention. Non-essential updates are implemented daily. You can trust that all significant updates undergo thorough testing before being deployed to your website.

Do you provide out-of-hours support?

We offer support during business hours (9:00 AM to 5:00 PM) and extended coverage through our out-of-hours subscription for £30 per month.

Does WordPress maintenance include content updates?

No, our maintenance plan does not include content updates, code tweaks, or custom development, these services are billed separately as and when you need them.

Have A Question?

Have a question that needs answering or a problem you can’t solve? Our website maintenance support team is on hand to give expert support and advice on all your technical problems.